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PhantomBuster

Partially Compliant

French lead sourcing and outbound automation platform that extracts and enriches prospect data from LinkedIn and other sources, hosted exclusively on EU servers.

🇫🇷France🇪🇺EU Hosted🇪🇺 EuropeanPaid
PhantomBuster website screenshot

GDPR Compliance Data

Not independently verified
GDPR Status
Partially Compliant
HQ CountryFrance
OwnershipEuropean-owned
Foreign Disclosure ExposureNone known
Data Hosting Location
European Union"The personal data processed by our PhantomBuster platform is hosted exclusively on servers located within the European Union" (phantombuster.com/legal/privacy-policy, read 2026-09-01). The policy adds that it aims to use only technical tools whose servers are also in the EU, and where that is not possible, to ensure appropriate safeguards.
EU Servers Available
Data Processing AgreementNot verified
Sub-processor ListNot verified
Schrems II Risk
Low Risk
SCCs in Place
Last Verified1 September 2026

How we reached this

French operator: The Phantom Company, which manages the PhantomBuster platform, with an independent Data Protection Officer formally registered with the CNIL and reachable at dpo@thephantomcompany.com, from the bilingual privacy policy read 2026-09-01. Hosting is EU on the vendor's unqualified statement, and the security description is specific rather than boilerplate: encryption, network partitioning, role-based access control, MFA, least privilege, logging of sensitive connections, penetration testing and a bug bounty programme. Retention periods are set out category by category. PARTIAL, for three reasons. First, no registration number or registered address appears in the privacy policy, so the entity is named but not registrably identified. Second, no sub-processor list and no DPA were located at a public URL, which is the reasonable minimum for a processor holding third-party personal data. Third, and most important for a reader: this tool collects personal data about people who have not consented, and the buyer is the CONTROLLER of that data. The vendor being French and EU-hosted does not discharge the buyer's Article 6 lawful basis, the Article 14 notice owed to people whose data was not collected from them directly, or erasure and objection requests. Several EU regulators have taken a dim view of scraped B2B prospecting done without that groundwork. Also disclosed by the vendor, and worth knowing: support staff may access a customer's LinkedIn session cookie when strictly necessary to diagnose a technical issue, subject to prior explicit consent and retained only for the duration of the intervention.

About PhantomBuster

Lead Sourcing, Automated

PhantomBuster automates the data collection step that sits before outbound. It runs "Phantoms", scripted automations that extract profile and company data from LinkedIn and other sources, enriches what it finds, scores it for priority, and pushes the result into your outbound sequencer or CRM.

  • Real-time lead sourcing from public sources
  • Lead prioritization so the list is ranked rather than raw
  • Outbound workflows chaining extraction, enrichment and action
  • Browser extension and a large integration surface
  • A "data compliance" product area, which is unusual for the category to foreground

Read This Part Before Buying

This is a tool that collects personal data about people who have not asked to hear from you, and this directory should say that plainly rather than bury it in a pros list.

The legal position is not "PhantomBuster is compliant, therefore you are". PhantomBuster is a processor for the data you collect through it; you are the controller of the prospect data it hands you, and your obligations start the moment it lands. That means a lawful basis under Article 6 (legitimate interest, in practice, with the balancing test actually done and written down), a privacy notice delivered to those people under Article 14 because you did not collect the data from them directly, and honouring erasure and objection requests from prospects who never opted in.

Several EU regulators have taken a dim view of scraped B2B prospecting done without that groundwork. None of this makes the tool unusable, and plenty of European companies use it properly. It does mean the compliance work is yours, and the fact that the vendor is French and EU-hosted does not do it for you.

Note too that the privacy policy describes support staff accessing your LinkedIn session cookie when strictly necessary to diagnose a technical issue, with your prior explicit consent and retained only for the duration of the intervention. That is disclosed honestly, and it is worth knowing before you agree to it.

French, EU-Hosted, Well Governed

Operated by The Phantom Company, with an independent Data Protection Officer formally registered with the CNIL and reachable at dpo@thephantomcompany.com. The privacy policy is bilingual and states:

The personal data processed by our PhantomBuster platform is hosted exclusively on servers located within the European Union.

It also commits to using technical tools whose servers are in the EU where possible, guarantees data is never sold to third parties, sets out retention periods category by category, and describes an actual security programme: encryption, network partitioning, role-based access control, MFA, least privilege, penetration testing and a bug bounty.

What is missing is the entity detail this site normally records: no registration number or registered address appears in the privacy policy, and no sub-processor list or DPA was located at a public URL. For a processor holding third-party personal data, a published sub-processor list would be the reasonable minimum.

Where It Fits

Alongside lemlist, Kaspr and Dropcontact among French prospecting tools. Dropcontact is worth a look if the compliance framing above gives you pause: it is built around enriching data you already hold rather than sourcing new people. See sales prospecting.

Key Features

Real-time lead sourcing from LinkedIn and other public sources
Automated extraction workflows (Phantoms) chained into sequences
Data enrichment on sourced prospects
Lead prioritization and scoring
Browser extension for in-session capture
Integrations into CRM and outbound tools
Scheduled and triggered automation runs
Workspace and team account management

Pros & Cons

States that all platform data is hosted exclusively on EU servers
Independent DPO formally registered with the CNIL
Specific security programme described, including penetration testing and a bug bounty
Retention periods published category by category rather than as a blanket statement
Discloses support access to LinkedIn session cookies rather than leaving it unsaid
You become the controller of prospect data collected about people who never consented, and that compliance work is yours
No registration number or registered address published in the privacy policy
No sub-processor list or DPA located, for a tool that processes third-party personal data
Scraping-based sourcing carries platform terms-of-service risk independent of GDPR
No published pricing readable without JavaScript, so plans are hard to compare quickly

PhantomBuster GDPR & data protection: common questions

Is PhantomBuster GDPR compliant?

Partly. PhantomBuster meets some of the requirements, with caveats worth reading before you commit. PhantomBuster is a European company headquartered in France, data is hosted within the European Union.

Where does PhantomBuster store data?

PhantomBuster states: ""The personal data processed by our PhantomBuster platform is hosted exclusively on servers located within the European Union" (phantombuster.com/legal/privacy-policy, read 2026-09-01). The policy adds that it aims to use only technical tools whose servers are also in the EU, and where that is not possible, to ensure appropriate safeguards.". Data is hosted within the European Union.

Does PhantomBuster offer a Data Processing Agreement (DPA)?

We could not locate a published DPA for PhantomBuster. That does not mean one is unavailable. Many vendors provide it on request or inside the account area rather than publishing it. Ask before you sign.

What a DPA has to cover →

Is PhantomBuster a European company?

Yes. PhantomBuster is headquartered in France and, as far as we can establish, European-owned.

Spotted something wrong?

Martech moves fast. Vendors change hosting regions, get acquired, publish a new DPA or rewrite their pricing, and they rarely announce it. We check what we publish and date every compliance review, but some of what you see here will be out of date before we catch it.

If you work at PhantomBuster and something on this page is wrong, tell us and we will fix it. Readers, same invitation. Pointing us at the page that proves it gets it changed fastest.