folk

A Contact-First CRM

folk starts from the address book rather than the pipeline. Contacts are grouped, enriched and shared across a team, with a browser extension that captures people from LinkedIn and other web pages in a click, and email sequences layered on top.

It suits agencies, investors, recruiters and anyone whose work is relationship management rather than a repeatable sales process with stages. Pipelines exist, but they are not the centre of the product the way they are in Pipedrive or Teamleader.

Not a European Company

folk is routinely listed in European software directories as French, and the team is in Paris. The legal position is different, and folk states it plainly in its own privacy policy:

"We, Folk Inc., a Delaware corporation, whose registered office is located at 1209 North Orange Street, Wilmington, Delaware 19801, is the Data Controller, within the meaning of the GDPR, of Your personal data."

The hosting matches. "Personal Data are hosted by Amazon Web Services inside Aurora database", and "Our AWS services are located in the US".

So a European buyer using folk is handing contact data, which is personal data about named individuals and often quite a lot of it, to a US corporation storing it in the United States. That is a restricted transfer, and both the controller and the host are reachable under the CLOUD Act and FISA 702.

Why It Is Listed Here Anyway

Because being told this before signing is more useful than not finding folk at all. A directory that only lists the tools that pass is a directory that leaves buyers to discover the failures themselves, usually after procurement.

If the contact data in question is a personal network, this may be an acceptable trade. If it is an EU customer base, the transfer needs a legal basis, a record and a line in the privacy notice, and there are European alternatives that do not need any of that. They are listed under CRM.