Sarbacane
GDPR CompliantFrench omnichannel marketing platform (now part of Positive) for email, SMS and customer engagement.
GDPR Compliance Data
Not independently verified| GDPR Status | GDPR Compliant |
| HQ Country | France |
| Ownership | European-owned |
| Foreign Disclosure Exposure | Not yet verified |
| Data Hosting Location | European Union |
| EU Servers Available | |
| Data Processing Agreement | Not verified |
| Sub-processor List | Not verified |
| Schrems II Risk | Low Risk |
| SCCs in Place |
How we reached this
France company; data processed in the EU. Compliance fields set from public sources, pending formal verification. DPA evidence audit 2026-08-24: no data processing agreement found at a public URL and no on-request statement located. This is not a finding that none exists.
About Sarbacane
French Omnichannel Email & SMS Marketing
Sarbacane is one of France's best-known email and SMS marketing platforms, now operating under the Positive brand. It has grown from email into a broader customer-engagement suite while keeping data under EU jurisdiction.
What Sarbacane Does
- Email campaigns: Builder with templates and an AI assistant
- SMS marketing: Integrated SMS sending
- Automation: Customer journeys and workflows
- Forms & landing pages: Capture and convert
- Live chat & chatbot: On-site engagement plus a built-in CRM
Sarbacane is a mature French GDPR-compliant email platform and a credible European alternative to Mailchimp for teams wanting email and SMS together.
Key Features
Pros & Cons
Categories
Replaces
Sarbacane GDPR & data protection: common questions
Is Sarbacane GDPR compliant?
Yes. On the evidence we checked, Sarbacane meets the requirements European businesses usually need. Sarbacane is a European company headquartered in France, data is hosted within the European Union.
Where does Sarbacane store data?
Sarbacane hosts data within the European Union.
Does Sarbacane offer a Data Processing Agreement (DPA)?
We could not locate a published DPA for Sarbacane. That does not mean one is unavailable. Many vendors provide it on request or inside the account area rather than publishing it. Ask before you sign.
What a DPA has to cover →Is Sarbacane a European company?
Yes. Sarbacane is headquartered in France and, as far as we can establish, European-owned.
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Spotted something wrong?
Martech moves fast. Vendors change hosting regions, get acquired, publish a new DPA or rewrite their pricing, and they rarely announce it. We check what we publish and date every compliance review, but some of what you see here will be out of date before we catch it.
If you work at Sarbacane and something on this page is wrong, tell us and we will fix it. Readers, same invitation. Pointing us at the page that proves it gets it changed fastest.