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Sarbacane

GDPR Compliant

French omnichannel marketing platform (now part of Positive) for email, SMS and customer engagement.

🇫🇷France🇪🇺EU HostedPaidfrom €69/mo
Sarbacane website screenshot

About Sarbacane

French Omnichannel Email & SMS Marketing

Sarbacane is one of France's best-known email and SMS marketing platforms, now operating under the Positive brand. It has grown from email into a broader customer-engagement suite while keeping data under EU jurisdiction.

What Sarbacane Does

  • Email campaigns: Builder with templates and an AI assistant
  • SMS marketing: Integrated SMS sending
  • Automation: Customer journeys and workflows
  • Forms & landing pages: Capture and convert
  • Live chat & chatbot: On-site engagement plus a built-in CRM

Sarbacane is a mature French GDPR-compliant email platform and a credible European alternative to Mailchimp for teams wanting email and SMS together.

Key Features

Email campaigns: Builder with AI assistant
SMS marketing: Integrated sending
Automation: Customer journeys and workflows
Forms & landing pages: Capture and convert
Live chat, chatbot and CRM

Pros & Cons

Established French provider
Email and SMS in one platform
Broad engagement feature set
Rebrand to Positive may cause naming confusion
Higher entry price than lightweight tools

Categories

Replaces

GDPR Compliance Data

GDPR Status
GDPR Compliant
HQ CountryFrance
Data Hosting Location
European Union
EU Servers Available
DPA Available
Schrems II Risk
Low Risk
SCCs in Place
NotesFrance company; data processed in the EU. Compliance fields set from public sources — pending formal verification.

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