Sequenzy

Partially Compliant

Email and lifecycle automation platform built specifically for SaaS, from a Ukraine-based team.

Non-EU · Ukraine

Headquartered outside the EU/EEA, so a non-EU disclosure regime may apply alongside GDPR.

Freemiumfrom Free tier; usage-based paid plans

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GDPR Compliance Data

Verified from vendor documentation

GDPR Status	Partially Compliant
HQ Country	Ukraine
Ownership	Non-European
Foreign Disclosure Exposure	Non-EU jurisdiction
Data Hosting Location	Global
EU Servers Available
Data Processing Agreement	View DPA
Sub-processor List	Not verified
Schrems II Risk	Medium Risk
SCCs in Place
Last Verified	5 August 2026
Notes	HQ in Dnipro, Ukraine. European but non-EU/EEA (GDPR third country, no adequacy decision). Provides a DPA and consent tracking, but no EU-only data residency option and no ISO 27001/SOC 2 found. Classified PARTIAL pending formal verification.

About Sequenzy

SaaS-First Lifecycle Email, with a Compliance Caveat

Sequenzy is an email marketing and lifecycle automation platform built specifically for SaaS teams. Instead of repurposing e-commerce abandoned-cart flows, it models the SaaS lifecycle directly: onboarding sequences, trial conversion, dunning/revenue recovery, and win-back, with transactional email in the same platform.

What Sequenzy Does

AI sequence builder: generate onboarding and lifecycle flows from plain-English prompts
Native Stripe integration: trigger revenue-recovery and billing emails from subscription events
Dynamic segmentation: real-time segments from behaviour, tags, and custom attributes
Transactional + marketing email: one platform, separate consent tracks
Developer access: REST API, SDKs, and an MCP integration to drive it from AI assistants

The Compliance Nuance

Sequenzy is headquartered in Dnipro, Ukraine. Ukraine is European but not an EU/EEA member, so under the GDPR it is a third country without an EU adequacy decision. Sequenzy provides a Data Processing Agreement and built-in consent tracking, but it does not currently offer an EU-only data residency option, and we found no ISO 27001 or SOC 2 certification.

For teams whose priority is verified EU data residency, compare the fully EU-hosted GDPR-compliant email platforms. Sequenzy is best read as a SaaS-specialised European alternative to ActiveCampaign and Customer.io on product fit, with the jurisdiction caveat above noted.

Key Features

AI sequence builder: generate lifecycle flows from prompts

Native Stripe integration for billing and dunning emails

Dynamic, real-time segmentation

Transactional and marketing email in one platform

Developer access: REST API, SDKs, and MCP integration

Pros & Cons

Purpose-built for SaaS lifecycle email, not repurposed e-commerce flows

AI sequence builder and native Stripe automation

Generous free tier (2,500 emails/mo, unlimited contacts)

DPA and consent tracking available

Ukraine-based. European but non-EU/EEA, a GDPR third country

No EU-only data residency option

No ISO 27001 or SOC 2 certification found

Very new and small, features and pricing are still evolving

Replaces

Customer.io

ActiveCampaign

Sequenzy on EuropeanMartech

Ranked in

Best GDPR-Compliant Email Marketing Software

Sequenzy GDPR & data protection: common questions

Is Sequenzy GDPR compliant?

Partly. Sequenzy meets some of the requirements, with caveats worth reading before you commit. Sequenzy is based in Ukraine, outside the EU/EEA, data is hosted across multiple regions globally, and a Data Processing Agreement is published. Every claim on this page links to the vendor's own documentation.

Where does Sequenzy store data?

Sequenzy hosts data across multiple regions globally.

Does Sequenzy offer a Data Processing Agreement (DPA)?

Yes. Sequenzy publishes a DPA at https://www.sequenzy.com/dpa. A DPA is required under Article 28 GDPR whenever a provider processes personal data on your behalf.

What a DPA has to cover →

Is Sequenzy a European company?

No. Sequenzy is based in Ukraine, outside the EU/EEA. It may still be a sound choice (EU hosting and a signed DPA matter more than a flag) but the ownership is not European.

Which jurisdiction's laws apply to Sequenzy?

Sequenzy is based in Ukraine, outside the EU/EEA, so a non-EU disclosure regime may apply alongside GDPR. Transfers to the vendor rely on an adequacy decision or appropriate safeguards such as Standard Contractual Clauses.

Where the EU-US Data Privacy Framework stands →

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