Inxmail
Partially CompliantLong-established German email marketing platform from Freiburg, hosted in Germany, aimed at professional and enterprise senders rather than at first newsletters.
GDPR Compliance Data
Not independently verified| GDPR Status | Partially Compliant |
| HQ Country | Germany |
| Ownership | European-owned |
| Foreign Disclosure Exposure | None known |
| Data Hosting Location | European Union"Vertraue auf DSGVO-Konformität und Hosting in Deutschland" (rely on GDPR compliance and hosting in Germany), on the vendor's own data protection page at inxmail.de/datenschutz, read 2026-09-01. Recorded as the vendor's claim: no data centre is named and no sub-processor list supports it. |
| EU Servers Available | |
| Data Processing Agreement | Not verified |
| Sub-processor List | Not verified |
| Schrems II Risk | Low Risk |
| SCCs in Place | |
| Last Verified | 1 September 2026 |
How we reached this
German legal entity: Inxmail GmbH, Wentzingerstr. 17, D-79106 Freiburg, Freiburg District Court HRB 5870, VAT DE 198 371 679, managing director Peter Ziras, from the legal notice read 2026-09-01. Applicable law is stated as that of the Federal Republic of Germany. Hosting is recorded as EU on the vendor's own claim of "Hosting in Deutschland", carried on its data protection page, which is the right place for such a statement. PARTIAL rather than COMPLIANT because that claim is not supported by a named data centre, a sub-processor list, or a DPA at a public URL. German B2B convention handles Article 28 through an Auftragsverarbeitungsvertrag signed at contract stage; since Inxmail has no self-serve signup, that conversation happens anyway and is the moment to ask. Supporting signal worth recording: the website uses Friendly Captcha GmbH (Wörthsee, Bavaria) rather than Google reCAPTCHA, and the third-party services named in the data protection page are German (New Work SE, Hamburg). Exposure NONE and Schrems II LOW on the German hosting claim, with the caveat above.
About Inxmail
One of the Originals in the German Market
Inxmail has been in email marketing long enough that many of its competitors did not exist when it started. The product is aimed at organisations with a real email programme rather than at someone sending their first newsletter, and the sales motion reflects that: there is no self-serve signup and no published price list.
The Product
Campaign management, automation, segmentation, and integration work into CRM, shop and content systems. Inxmail's positioning has consistently been about integration and service rather than about being the cheapest or the fastest to set up. For a mid-sized or enterprise German company already running SAP, Salesforce or a major shop platform, that emphasis is the point.
Hosted in Germany
Published by Inxmail GmbH, Wentzingerstr. 17, D-79106 Freiburg, registered at Freiburg District Court under HRB 5870, VAT DE 198 371 679, managing director Peter Ziras. Applicable law is stated as that of the Federal Republic of Germany, and the company is a member of the Chamber of Industry and Commerce of the Southern Upper Rhine.
The data protection page carries the claim directly: "Vertraue auf DSGVO-Konformität und Hosting in Deutschland" — rely on GDPR compliance and hosting in Germany.
That statement sits on the vendor's own data protection page, which is the right place for it, and it is recorded here as the vendor's claim. What it is not is a contractual commitment with a named data centre and a sub-processor list behind it, and this listing does not pretend otherwise. There is a nice supporting signal though: even the website's own captcha is Friendly Captcha GmbH of Wörthsee, Bavaria, rather than Google reCAPTCHA. That is a small choice, but it is the kind of choice a company that actually cares about this makes when nobody is watching.
What Is Missing
No sub-processor list, and no DPA at a public URL. Again, the German B2B convention is to sign an Auftragsverarbeitungsvertrag at contract stage. Since Inxmail's sales motion is a conversation anyway, ask for it then, along with the name of the data centre.
Where It Fits
Against Maileon, CleverReach and rapidmail: Inxmail and Maileon are the two aimed at larger, integration-heavy programmes, with Maileon carrying ISO 27001 and CSA membership that Inxmail does not publish. CleverReach and rapidmail are where a smaller team should start. See email marketing.
Key Features
Pros & Cons
Categories
Inxmail GDPR & data protection: common questions
Is Inxmail GDPR compliant?
Partly. Inxmail meets some of the requirements, with caveats worth reading before you commit. Inxmail is a European company headquartered in Germany, data is hosted within the European Union.
Where does Inxmail store data?
Inxmail states: ""Vertraue auf DSGVO-Konformität und Hosting in Deutschland" (rely on GDPR compliance and hosting in Germany), on the vendor's own data protection page at inxmail.de/datenschutz, read 2026-09-01. Recorded as the vendor's claim: no data centre is named and no sub-processor list supports it.". Data is hosted within the European Union.
Does Inxmail offer a Data Processing Agreement (DPA)?
We could not locate a published DPA for Inxmail. That does not mean one is unavailable. Many vendors provide it on request or inside the account area rather than publishing it. Ask before you sign.
What a DPA has to cover →Is Inxmail a European company?
Yes. Inxmail is headquartered in Germany and, as far as we can establish, European-owned.
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Spotted something wrong?
Martech moves fast. Vendors change hosting regions, get acquired, publish a new DPA or rewrite their pricing, and they rarely announce it. We check what we publish and date every compliance review, but some of what you see here will be out of date before we catch it.
If you work at Inxmail and something on this page is wrong, tell us and we will fix it. Readers, same invitation. Pointing us at the page that proves it gets it changed fastest.