Mopinion

Partially Compliant

Dutch digital feedback platform with AI analysis. ISO 27001 certified.

🇳🇱Netherlands🇪🇺EU Hosted🇪🇺 EuropeanPaid

GDPR Compliance Data

Verified from vendor documentation

GDPR Status	Partially Compliant
HQ Country	Netherlands
Ownership	European-owned
Foreign Disclosure Exposure	Not yet verified
Data Hosting Location	European Union“… EA Server hosting services of Netigate (Data Center operations) Survey Data: may include Personal Data and Customer Data.”
EU Servers Available
Data Processing Agreement	View DPA
Sub-processor List	View sub-processors
Schrems II Risk	Medium Risk
SCCs in Place
Last Verified	5 August 2026
Notes	Dutch company, ISO 27001, EU data storage

About Mopinion

Enterprise Digital Feedback and Analytics from the Netherlands

Mopinion is a Dutch digital feedback platform for collecting and analyzing customer feedback across websites, apps, and email campaigns. Its AI-powered analysis helps teams understand what customers are saying without manually reading every response.

Feedback Intelligence at Scale

Mopinion goes beyond simple surveys:

Multi-channel feedback: Collect responses from web, mobile app, and email
AI-powered analysis. Automatically categorize and sentiment-analyze feedback
Customizable forms. Design feedback widgets that match your brand
Real-time dashboards. Visualize feedback trends and patterns as they happen
Action management. Route feedback to the right teams and track resolution

Enterprise-Ready Security

Mopinion is ISO 27001 certified with all data stored in the EU. It's trusted by enterprise brands that need robust feedback intelligence with the highest security standards.

Key Features

Multi-channel feedback: Collect from web, mobile, and email

AI-powered analysis: Automatic categorization and sentiment detection

Customizable widgets: Brand-matched feedback forms

Real-time dashboards: Live feedback trend visualization

Action management: Route and track feedback resolution

Pros & Cons

AI analysis saves hours on manual feedback review

ISO 27001 certified with EU data hosting

Enterprise-grade with strong security

Enterprise pricing, not suited for small websites

Initial setup requires some configuration effort

Pricing

Standard

Custom

Website feedback
Email surveys
Visual feedback
Reporting dashboard

Enterprise

Popular

Custom

All channels
Advanced analytics
API access
Dedicated support
SSO

Replaces

SurveyMonkey

Mopinion on EuropeanMartech

Ranked in

Best European Survey & Feedback Software

Mopinion GDPR & data protection: common questions

Is Mopinion GDPR compliant?

Partly. Mopinion meets some of the requirements, with caveats worth reading before you commit. Mopinion is a European company headquartered in Netherlands, data is hosted within the European Union, and a Data Processing Agreement is published. Every claim on this page links to the vendor's own documentation.

Where does Mopinion store data?

Mopinion states: "… EA Server hosting services of Netigate (Data Center operations) Survey Data: may include Personal Data and Customer Data.". Data is hosted within the European Union.

Does Mopinion offer a Data Processing Agreement (DPA)?

Yes. Mopinion publishes a DPA at https://mopinion.com/legal/terms-overview/data-processing-agreement/. A DPA is required under Article 28 GDPR whenever a provider processes personal data on your behalf.

What a DPA has to cover →

Is Mopinion a European company?

Yes. Mopinion is headquartered in Netherlands and, as far as we can establish, European-owned.

Who are Mopinion's sub-processors?

Mopinion publishes its sub-processor list at https://mopinion.com/legal/policies/sub-processors/. Worth reading: a vendor hosting in the EU can still route data through non-EU sub-processors, which is where residency claims usually come apart.