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Planhat
GDPR CompliantSwedish customer success platform for health tracking, renewals, and revenue reporting. Gartner Leader.
🇸🇪Sweden🇪🇺EU HostedPaidfrom Custom pricing
About Planhat
Customer Success That Ties to Revenue
Planhat tracks customer health scores based on product usage, support interactions, and engagement signals. When an account's health drops, automated playbooks trigger the right intervention. When expansion signals appear, the platform surfaces upsell opportunities.
Named a Leader in the 2025 Gartner Magic Quadrant for Customer Success Management Platforms. Used by B2B SaaS companies that need to prove CS contributes to revenue, not just reduces churn.
Swedish company, headquartered in Stockholm. Custom pricing based on customer volume.
Key Features
Customer health scoring
Renewal and expansion tracking
Automated playbooks
Revenue analytics
Product usage tracking
Works With
SalesforceHubSpotIntercomZendeskSlackSegment
Pros & Cons
Gartner Magic Quadrant Leader
Strong revenue analytics capabilities
Swedish company with EU data processing
Enterprise pricing
Requires data integration for full value
Pricing
Custom
PopularCustom
- Health scoring
- Playbooks
- Revenue tracking
- Renewal management
- API access
- Dedicated support
Categories
Replaces
GDPR Compliance Data
| GDPR Status | GDPR Compliant |
| HQ Country | Sweden |
| Data Hosting Location | European Union |
| EU Servers Available | |
| DPA Available | |
| Schrems II Risk | Low Risk |
| SCCs in Place | |
| Last Verified | 23 March 2026 |
| Notes | Swedish company with EU data processing. |
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