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SmartEmailing

Partially Compliant

Czech email marketing platform from SmartSelling a.s. in Brno, running its own sending infrastructure with Seznam.cz deliverability and Czech phone support.

🇨🇿Czech RepublicPaid
SmartEmailing website screenshot

GDPR Compliance Data

Not independently verified
GDPR Status
Partially Compliant
HQ CountryCzech Republic
OwnershipEuropean-owned
Foreign Disclosure ExposureNot yet verified
Data Hosting Location
Unknown
EU Servers Available
Data Processing AgreementNot verified
Sub-processor ListNot verified
Schrems II Risk
Unknown
SCCs in Place
Last Verified1 September 2026

How we reached this

Czech legal entity: SmartSelling a.s., Netroufalky 797/5, 625 00 Brno, from the contact page read 2026-09-01, with a second office in Prague. PARTIAL because the published privacy text at smartemailing.cz/ochrana-osobnich-udaju/ addresses SmartSelling as controller of its own website and marketing data, not as processor for customers, and names no hosting country for the platform. It does state that most processing operations are handled in-house without third parties, with the rest going to unnamed suppliers in server infrastructure, security and accounting. The homepage claims "vlastní odesílací infrastruktura bez třetích stran" (own sending infrastructure without third parties), which would be a strong finding if the processing terms confirmed it with a location; on its own it is a marketing claim and is recorded as such rather than as evidence. Google Analytics and, with consent, a Facebook pixel run on the website. Revisit this row after reading the customer processing terms in full.

About SmartEmailing

Its Own Sending Infrastructure, Not a Reseller

SmartEmailing makes a claim that is unusual in this category and worth checking when you evaluate any sender: it runs its own sending infrastructure without third parties. Plenty of email platforms are a nice interface in front of someone else's relay, which means their deliverability is only as good as a supplier they do not control.

What You Get

  • Full feature access on every plan, including AI, with no credit packs and no per-feature upgrades
  • Aggregation API and native MCP integration, which is a genuinely forward-looking detail for a regional platform
  • Automation from a first newsletter through to multi-step behavioural sequences
  • Seznam.cz deliverability, handled deliberately rather than left to chance
  • Czech phone support from people who know the local market, and invoicing in koruna

The pitch is explicitly that you pay in koruna and talk to people who understand the Czech market. For a Czech business, that is often the whole decision.

Czech Company, Hosting Not Published

Published by SmartSelling a.s., Netroufalky 797/5, 625 00 Brno, with offices in Brno and Prague.

The privacy documentation covers SmartSelling as controller of its own website and marketing data thoroughly, and states that most processing operations are handled in-house without third parties, with the remainder going to specialists in server infrastructure, security and accounting. Those suppliers are not named, and no hosting country is stated for the platform itself. Google Analytics is used on the website, and a Facebook pixel with consent.

So this listing is PARTIAL with hosting UNKNOWN. The in-house infrastructure claim, if it holds, is the kind of thing that would rate well here, as it did for Statable, which owns its own servers. But a claim on a homepage is a marketing statement until the processing terms name where the servers are, and this directory rates on the second thing.

Where It Fits

The direct rival is Ecomail, which is cheaper at entry and stronger on e-commerce integration; SmartEmailing counters with everything-included pricing and its own infrastructure. Both beat an international platform on Seznam.cz. Compare in email marketing.

Key Features

Own sending infrastructure rather than a third-party relay
Every feature including AI in the plan price, with no credit packs
Aggregation API and native MCP integration
Behavioural automation from simple sequences upward
Seznam.cz deliverability handling
Czech-language phone support
Invoicing and pricing in koruna
Templates and drag-and-drop campaign building

Pros & Cons

Runs its own sending infrastructure, so deliverability is not inherited from a supplier
No feature metering: AI and automation are in the plan rather than sold as credits
Native MCP integration, which is ahead of most platforms this size
Czech phone support and koruna invoicing
Handles Seznam.cz rather than treating the market as Gmail and Outlook
No hosting country published, so the in-house infrastructure claim cannot be verified from the documents
No sub-processor list or customer-facing DPA located at a public URL
No free tier, unlike Ecomail
Pricing is not readable without configuring contacts, so comparison takes effort
Interface and documentation are Czech-first

SmartEmailing GDPR & data protection: common questions

Is SmartEmailing GDPR compliant?

Partly. SmartEmailing meets some of the requirements, with caveats worth reading before you commit. SmartEmailing is a European company headquartered in Czech Republic.

Where does SmartEmailing store data?

We could not locate a clear statement of where SmartEmailing hosts data. Ask the vendor directly, or check their privacy policy and sub-processor list before signing.

Does SmartEmailing offer a Data Processing Agreement (DPA)?

We could not locate a published DPA for SmartEmailing. That does not mean one is unavailable. Many vendors provide it on request or inside the account area rather than publishing it. Ask before you sign.

What a DPA has to cover →

Is SmartEmailing a European company?

Yes. SmartEmailing is headquartered in Czech Republic and, as far as we can establish, European-owned.

Spotted something wrong?

Martech moves fast. Vendors change hosting regions, get acquired, publish a new DPA or rewrite their pricing, and they rarely announce it. We check what we publish and date every compliance review, but some of what you see here will be out of date before we catch it.

If you work at SmartEmailing and something on this page is wrong, tell us and we will fix it. Readers, same invitation. Pointing us at the page that proves it gets it changed fastest.