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User.com

GDPR Compliant

Full-stack marketing automation with CRM and live chat from Poland.

🇵🇱Poland🇪🇺EU HostedFreemiumfrom Free up to 5,000 contacts
User.com website screenshot

About User.com

Full-Stack Marketing Automation from Poland

User.com is a Polish marketing automation platform that combines CRM, live chat, chatbots, email campaigns, push notifications, SMS, and analytics in a single tool. It's one of the most comprehensive all-in-one marketing solutions from Europe.

Everything You Need, One Platform

User.com replaces an entire marketing tech stack:

  • CRM — Contact management with full interaction history
  • Live chat — Real-time customer messaging with smart routing
  • Chatbots — Visual bot builder for automated conversations
  • Email marketing — Campaigns, automation, and transactional emails
  • Push notifications — Web and mobile push for re-engagement
  • Analytics — Track user behavior across your entire funnel

Generous Free Plan

User.com's free plan includes up to 5,000 contacts with core features. All data is processed within the EU, and the platform is fully GDPR compliant.

Key Features

CRM: Contact management with full interaction timeline
Live chat: Real-time messaging with smart routing
Chatbots: Visual builder for automated conversations
Email marketing: Campaigns, automation, and transactional emails
Push notifications: Web and mobile re-engagement

Pros & Cons

Incredibly comprehensive all-in-one platform
Free plan for up to 5,000 contacts
Reduces tool sprawl significantly
Can feel overwhelming with so many features
Individual features less deep than specialized tools

GDPR Compliance Data

GDPR StatusGDPR Compliant
HQ CountryPoland
Data Hosting LocationEuropean Union
EU Servers Available
DPA Available
Schrems II RiskLow Risk
SCCs in Place
NotesPolish company, EU-based

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