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Crisp

GDPR Compliant

French all-in-one customer messaging with live chat and chatbot.

🇫🇷France🇪🇺EU HostedFreemiumfrom from $45/workspace/mo
Crisp website screenshot

About Crisp

All-in-One Customer Messaging from France

Crisp is a French customer messaging platform that combines live chat, chatbot, knowledge base, CRM, and status page into a single tool. Unlike competitors that charge per seat, Crisp uses flat workspace-based pricing — meaning your whole team can use it without per-agent costs.

One Platform, Every Channel

Crisp brings all your customer conversations together:

  • Live chat widget — Real-time messaging with file sharing, video calls, and screen sharing
  • Chatbot builder — No-code bot builder for automated support and lead qualification
  • Shared inbox — Manage email, Messenger, WhatsApp, Instagram, and more from one place
  • Knowledge base — Self-service help center to reduce support volume
  • Status page — Keep customers informed during incidents

Flat Pricing That Scales

Crisp's workspace pricing means you don't pay more as your team grows. All data is processed in the EU, and the platform is GDPR compliant by design.

Key Features

Live chat: Real-time messaging with video calls and screen sharing
Chatbot builder: No-code automation for support and lead generation
Shared inbox: Unified messaging across email, WhatsApp, Instagram, and more
Knowledge base: Self-service help center with search and analytics
Status page: Incident communication built into the platform

Pros & Cons

Flat workspace pricing — no per-seat costs
Incredibly feature-rich for the price
Beautiful, modern interface
Can be overwhelming with so many features
Some advanced features only on higher plans

Replaces

GDPR Compliance Data

GDPR StatusGDPR Compliant
HQ CountryFrance
Data Hosting LocationEuropean Union
EU Servers Available
DPA Available
Schrems II RiskLow Risk
SCCs in Place
NotesFrench company, GDPR compliant

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