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Crisp
GDPR CompliantFrench all-in-one customer messaging with live chat and chatbot.

About Crisp
All-in-One Customer Messaging from France
Crisp is a French customer messaging platform that combines live chat, chatbot, knowledge base, CRM, and status page into a single tool. Unlike competitors that charge per seat, Crisp uses flat workspace-based pricing — meaning your whole team can use it without per-agent costs.
One Platform, Every Channel
Crisp brings all your customer conversations together:
- Live chat widget — Real-time messaging with file sharing, video calls, and screen sharing
- Chatbot builder — No-code bot builder for automated support and lead qualification
- Shared inbox — Manage email, Messenger, WhatsApp, Instagram, and more from one place
- Knowledge base — Self-service help center to reduce support volume
- Status page — Keep customers informed during incidents
Flat Pricing That Scales
Crisp's workspace pricing means you don't pay more as your team grows. All data is processed in the EU, and the platform is GDPR compliant by design.
Key Features
Live chat: Real-time messaging with video calls and screen sharing
Chatbot builder: No-code automation for support and lead generation
Shared inbox: Unified messaging across email, WhatsApp, Instagram, and more
Knowledge base: Self-service help center with search and analytics
Status page: Incident communication built into the platform
Pros & Cons
Flat workspace pricing — no per-seat costs
Incredibly feature-rich for the price
Beautiful, modern interface
Can be overwhelming with so many features
Some advanced features only on higher plans
Pricing
Free
€0/mo
- 2 seats
- Live chat widget
- Contact form
- Mobile apps
Pro
Popular€25/mo/workspace
- 4 seats
- Chatbot
- CRM
- Triggers and automation
Unlimited
€95/mo/workspace
- 20 seats
- Knowledge base
- Status page
- Analytics
Categories
Replaces
GDPR Compliance Data
| GDPR Status | GDPR Compliant |
| HQ Country | France |
| Data Hosting Location | European Union |
| EU Servers Available | |
| DPA Available | |
| Schrems II Risk | Low Risk |
| SCCs in Place | |
| Notes | French company, GDPR compliant |
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