
Userlike
GDPR CompliantGerman AI-powered live chat and customer messaging platform.

About Userlike
AI-Powered Customer Messaging from Germany
Userlike is a German customer messaging platform offering live chat, AI chatbots, WhatsApp marketing, video calls, screen sharing, and automatic translation. It's designed for businesses that want to provide excellent customer service without compromising on data privacy.
Multi-Channel Customer Communication
Userlike brings all customer conversations together:
- Live chat — Website chat with operator groups, canned messages, and smart routing
- AI chatbot — GPT-powered bot that learns from your knowledge base
- WhatsApp Business — Send marketing messages and handle support via WhatsApp
- Video calls — Switch from chat to video with one click
- Automatic translation — Chat with customers in any language in real time
GDPR by Design
As a German company, Userlike is built with GDPR at its core. All data is hosted in Germany, and there's no exposure to foreign surveillance laws. The platform is used by over 10,000 companies across Europe.
Key Features
Pros & Cons
Categories
Replaces
GDPR Compliance Data
| GDPR Status | GDPR Compliant |
| HQ Country | Germany |
| Data Hosting Location | European Union |
| EU Servers Available | |
| DPA Available | |
| Schrems II Risk | Low Risk |
| SCCs in Place | |
| Notes | German company, GDPR by design |
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