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Smartsupp

GDPR Compliant

Czech live chat with AI chatbot for e-commerce. 100K+ websites.

🇨🇿Czech Republic🇪🇺EU HostedFreemiumfrom from $19.50/mo
Smartsupp website screenshot

About Smartsupp

Live Chat with AI for E-Commerce from Czech Republic

Smartsupp is a Czech live chat platform with an AI chatbot and visitor recording, specifically designed for e-commerce. Trusted by over 100,000 websites, it helps online stores convert browsers into buyers through real-time customer engagement.

Chat, Automate, Convert

Smartsupp combines live chat with smart automation:

  • Live chat — Real-time customer messaging with file sharing and emoji support
  • AI chatbot — Automated responses to common questions, product recommendations
  • Visitor recording — See what customers did on your site before they started chatting
  • E-commerce integrations — Deep Shopify, WooCommerce, and PrestaShop connections
  • Multi-channel — Manage chat, email, and Messenger from one inbox

100,000+ Websites Trust Smartsupp

All data is stored in the EU with 256-bit SSL encryption. Smartsupp is GDPR compliant and offers a free plan to get started.

Key Features

Live chat: Real-time messaging with rich media support
AI chatbot: Automated responses and product recommendations
Visitor recording: See user behavior before and during chat
E-commerce integrations: Shopify, WooCommerce, PrestaShop
Multi-channel inbox: Chat, email, and Messenger in one place

Pros & Cons

100K+ websites — proven at scale
Visitor recording provides valuable context for support
Free plan available
AI chatbot capabilities are basic on lower plans
Interface could use a modern refresh

Replaces

GDPR Compliance Data

GDPR StatusGDPR Compliant
HQ CountryCzech Republic
Data Hosting LocationEuropean Union
EU Servers Available
DPA Available
Schrems II RiskLow Risk
SCCs in Place
NotesCzech company, EU data storage, 256-bit SSL

Spot an error in the compliance data? Get in touch